Welcome to the first episode of The People & Culture Podcast. First published in the Mandarin, the Podcast features in-depth discussions with practitioners and leading experts on emergent trends impacting on the shape of the future workforce. In this episode I am joined by Tamerlaine Beasley to talk about critical. cross-cultural communication issues.
Tamerlaine is the Managing Director of Beasley Intercultural, a company that has provided cross-cultural training and advisory services to businesses, government and international agencies for over 20 years.
I ask her how her background got her interested in this issue and consider whether what constitutes a ‘global and diverse’ workplace has actually changed in Australia. We get to discuss the work she does with public sector agencies as well as ASX top 20 leadership teams and unpack the model the company has evolved that moves beyond a focus on cultural ‘awareness.’
I also ask her about instances where there has been a breakdown in cross-cultural communication and how the limited pool of candidates that make up the top echelons of board and senior leaders can impact organisational culture. In our conversation we explore the concepts of the ‘glass’ and ‘bamboo’ ceilings, consider approaches to overcome unconscious bias (like blind auditioning) and the shortcomings in some common recruitment practices.
The importance of focusing on inclusion and not just diversity is discussed, as is how to actually implement these concepts at both a leadership and organisational level.
Links and resources
Here is the link to Beasley Intercultural.
In the interview I refer to ‘Blind Auditioning’ but didn’t go into detail of what that entails. This piece from The Guardian provides an explanation of how it came about. For a longer read, here is an article from the American Economic Review that examines its impact on the hiring of female musicians in orchestras.
We also talked briefly about a mid-2017 report on unconscious bias in Australian Public Service shortlisting processes by the Behavioural Economics Team at the Department of Prime Minister and Cabinet.
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Thanks for listening.